Introduction & Commitment
Hi77 com (referred to herein as "we", "hi77 com", or the "Platform") places the highest importance on the privacy of our members. This Privacy Policy explains how we collect, store, use, and protect your personal information.
By registering on or using hi77 com, you are deemed to have accepted the terms of this Privacy Policy. If you do not agree with any of these terms, please refrain from using the Platform.
Hi77 com complies with international data protection standards — in particular the GDPR (General Data Protection Regulation). We never sell your data or share it with third parties without your permission.
If you have any questions about our Privacy Policy, please refer to the contact section below. hi77 com is committed to operating with full transparency and to safeguarding your personal information.
What Information We Collect
Hi77 com only collects information that is genuinely necessary to operate the platform. Collecting excessive or unnecessary data goes against our policy. A detailed breakdown by category is provided below.
Information Provided at Registration
- Full Name (as shown on your National ID or Passport)
- Date of Birth (for age verification)
- Email Address
- Mobile Number
- Residential Address
- Preferred username & password
Identity Verification (KYC) Data
- Copy of National ID or Passport
- Proof of address document (utility bill or bank statement)
- Selfie or photo, where applicable
Financial Information
- Mobile banking account number (bKash, Nagad, Rocket)
- Transaction history & amounts
- Deposit & withdrawal records
Automatically Collected Information
- IP address & device type
- Browser Type & Operating System
- Time and duration of site visits
- Log of pages visited
- Data Collected via Cookies & Tracking Technologies
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Contact Information | Account Security & Support | Yes |
| KYC Documents | Meeting Legal Obligations | Yes (prior to withdrawal) |
| Payment Information | Transaction Processing | Yes |
| IP & Device Information | Fraud Prevention & Security | Automatic |
| Cookies Data | User Experience Enhancement | Optional |
How Your Information Is Used
Hi77 com uses collected data solely for specific, legitimate purposes. We never misuse your information or use it beyond its intended scope. A full list of how we use your data is provided below.
Primary Use
- Account Management: For managing registration, login, and account settings.
- Identity Verification: To verify that you are a real person and aged 18+.
- Financial Transactions: To securely process deposits and withdrawals.
- Support Services: To respond to your complaints and queries promptly.
Secondary Use
- Personalised experience: To show you content and offers tailored to your preferences.
- Promotional Communications: To send you emails or SMS about new bonuses and offers (subject to your consent).
- Platform Improvement: To analyze user behavior and improve our service quality.
- Fraud Prevention: To detect and prevent suspicious activity.
You may unsubscribe from hi77 com promotional emails or SMS at any time. You can update this preference through your account settings or by contacting our support team.
Cookies & Tracking Technologies
Hi77 com uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | Deleted at end of session |
| Functional Cookies | Remembering your language preference and interface settings | Up to 1 year |
| Analytics Cookies | Site Usage Monitoring & Improvement | Up to 2 years |
| Security Cookies | Detecting Fraud & Bot Activity | Up to 30 days |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features on hi77 com to not function properly.
Our Security Measures for Data Protection
Hi77 com uses industry-leading technology to protect your personal and financial information. Our security infrastructure operates across multiple layers of protection.
- 256-bit SSL/TLS Encryption: Every data transfer is fully encrypted. Your information cannot be read by anyone in transit.
- Two-Factor Authentication (2FA): Additional verification is available at login for extra security.
- Firewall & Intrusion Detection: Servers are protected against cyber attacks.
- Regular Security Audits: Regular system audits are conducted by third-party experts.
- Restricted access: Only authorized personnel may access specific data.
- Data Backup: Your data is regularly backed up to secure servers.
Your password on hi77 com is stored in encrypted form. No staff member or system can view your password. If any suspicious activity is detected, you will be alerted immediately.
Your Data Rights
Hi77 com believes every user should have full control over their own data. Under international data protection laws, you have the following rights.
Right to Access Your Data
You can request to see what information hi77 com holds about you and obtain a copy of it.
Right to Rectification
If any of your information is incorrect or out of date, you may request a correction.
Right to Erasure
You can request deletion of your personal data ("right to be forgotten") under certain circumstances.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Right to Data Portability
You may request a copy of your data in a structured, machine-readable format.
Right to Object
You can object to your data being used for marketing purposes and opt out of promotional communications at any time.
To exercise any of these rights, email us at support@hi77com.ws. hi77 com will respond to your request within 30 business days.
Data Retention Period
Hi77 com does not retain data longer than necessary. Retention periods are determined based on legal obligations and operational requirements.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account | Service Delivery |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Financial Transaction Records | 7 years post-transaction | AML & Financial Regulations |
| Log Files | 12 months | Security Analysis |
| Marketing Preferences | Until unsubscribed | Communications Management |
After the specified period, hi77 com securely deletes or anonymises your data. Where data must be retained longer due to legal obligations, it is stored with the highest level of security.
Minor Protection
Hi77 com strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect personal information from minors.
Age verification is carried out at registration. Date of birth and ID documents are checked as part of the KYC process. If we suspect an account belongs to a minor, it is immediately suspended and the associated data is deleted.
If a parent or guardian suspects their child is using hi77 com, please contact us immediately at support@hi77com.ws. We will take prompt and appropriate action.
Contact & Complaints
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. hi77 com takes every complaint seriously and strives to respond promptly.
- Email: support@hi77com.ws
- Response time: Typically within 3–7 business days
- Support page: Help Center Visit
Hi77 com may update this Privacy Policy at any time. If changes are made, a notice will be posted on the website and registered members will be notified by email. The latest version of the policy will always be available on this page.
This Privacy Policy was last updated in January 2026. Please visit this page regularly to stay informed of the latest policy.